Once you're a Simple Choice customer, you're automatically assigned a dedicated 24/7 Business Account Team to support your business.
This is a team of business account professionals specifically trained to handle the needs of business customers.
Business customers will be routed directly to their assigned teams via 1-800-937-8997 or 611 from a T-Mobile phone.
We are expanding the in-store small business experience by adding a small business representative who will be assigned stores in metro areas throughout the country. In addition, every retail store employee will receive training specific to small business customers. However, certain account activities may require facilitation through customer care.
Not necessarily. Each business will have access to a dedicated Business Account Team