Delivering connectivity to first responders when and where it matters most.
We've made at 10-year commitment to first responder agencies with Connecting Heroes, saving them up to $7.7 billion.
OVERVIEW
Keeping agency employees productive and responsive.
Helping first responder organizations in every possible way.
Affordable ways for first responders to stay connected.
Ready 24/7 with the 5G network you can rely on.
We keep first responders connected with free unlimited service on our unmatched network, priority access and preemption, and support from our dedicated emergency response team.
Free unlimited service for first responder agencies.
It’s our pledge to provide FREE unlimited talk, text, and smartphone data for U.S. state and local public law enforcement, fire, and EMS agencies.
For state & local fire, police, and EMS agencies' first responder lines; eligibility verified. Video typically streams on smartphone/tablet at DVD quality (480p). Coverage not available in some areas and may be impacted by emergencies; check your response area.
SOLUTIONS
Improve operational capability, productivity, and safety.
Our mobile-first innovations help equip public safety organizations with solutions that address the needs of first responders and citizens—all on a fast network and with your budget needs in mind.
Our tools and solutions include:
Network coverage
The nation's largest 5G network.
Priority Access and Preemption
We provide priority access and preemption on our nationwide network for all agencies approved for Department of Homeland Security Wireless Priority Service (at no cost).
Push to talk
Two-way communications on smartphones to function like portable radios.
Body worn video
Utilize a smartphone as a body camera while retaining full mobile capability.
Reliable customer service
Never miss a beat with constant support and troubleshooting.
Mobile routers
Leverage the power of 5G to connect mobile computers, video, and more.
Priority Access and Preemption: Requires WPS enrollment; eligibility must be confirmed by USDHS. WPS functionality (including priority access and preemption) may not be available while roaming. Completion of calls not guaranteed. 5G: Capable device req'd; coverage not available in some areas. Some uses may require certain plan or feature; see
Livingston County Sheriff’s Office improved operations and saved money.
Sheriff Steve Cox was able to upgrade department communications, provide body worn video, and improve overall capabilities and safety for his deputies. Connecting Heroes made it happen.
Improve operations & safety with 5G.
5G helps improve operational capabilities with advanced technologies like drones, robotics, streaming video, and virtual-reality training – helping to save lives and improve personnel safety.
Capable device required for 5G; coverage not available in some areas. Some uses may require certain plan or feature.
Try our network for FREE.
See first-hand how
Non-
Priority access and preemption, no additional charge.
We work closely with the Department of Homeland Security to register agencies for Wireless Priority Service (WPS). All WPS-registered agencies receive priority access and preemption on our nationwide network and WPS ensures cross-carrier priority.
WPS eligibility must be confirmed by USDHS. WPS functionality (including priority access and preemption) may not be available while roaming; may default to 4G signal in areas with standalone-only 5G. Completion of calls not guaranteed.
Fight fires faster with Pano AI.
Pano AI relies on America’s largest and fastest 5G network to help detect, confirm, and pinpoint fires quickly and accurately—helping save lives, habitat, and property when emergencies strike.
Fastest based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data for Q2 2023. See 5G device, coverage, & access details at
See how agencies across the USA improve safety and save money.
Law enforcement officers are more effective and situationally aware when they go mobile. Connecting Heroes provides a robust network with priority and preemption while providing excellent support and cost savings.
Bloomington IL deals with the changing face of law enforcement.
Evolving community expectations and an incoming workforce that relies on technology resulted in a move to mobile. Learn how the agency leveraged Connecting Heroes to enhance capabilities without adding complexity.
ADDITIONAL SERVICES
Supporting first responder organizations in every possible way.
Government Internet from T-Mobile .
Get affordable internet service with no data caps. Plus, unlimited backup means maximum resiliency and connectivity to support critical communications.
Not available in all areas; addresses ineligible for 5G may be eligible for 4G LTE or other fixed wireless options. Plus taxes and fees. Device included with new lines and 2-year agreement.
Contact us during disasters or major events for extra support.
From natural disasters to large-scale events, rely
Learn more about our Emergency Management and Response during Wildfires.
For more information, call our Emergency Response Hotline at (888) 639-0020.
The critical role of emergency preparedness.
The
- Plan for emergencies
- Identify and apply mitigation strategies
- Coordinate communication resources
- Facilitate situational awareness and information sharing
ADDITIONAL PLANS
Affordable ways for first responders to stay connected.
Personal plans for first responders.
Are you a first responder looking for a personal or family plan?
Introducing Go5G First Responder Business Plan.
First responder-owned businesses get 40% off our best small business plan.
Savings vs. Go5G Business for lines 2-6 with AutoPay discount using eligible payment method, without Autopay, $5 more/line/mo; debit or bank acct req’d. During congestion, customers on this plan using >100GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet at 480p. Present verification for account holder at activation, maintain first responder line, & re-verify when requested; otherwise plan becomes Go5G Business (additional cost up to $20/line per month).
Let’s partner to improve your public safety services.